Inrō is the Instagram-native AI agent for creators, coaches, and growing brands. Respond.io is an enterprise omnichannel platform that unifies WhatsApp, Instagram, TikTok, and more for B2C teams. For an Instagram-first business, Inrō is the more focused and affordable choice.
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Respond.io is an AI-powered omnichannel customer conversation platform for B2C teams. It unifies WhatsApp, Instagram, Facebook Messenger, TikTok, email, webchat, and calls in one team inbox, with AI Agents that qualify leads, answer questions, route conversations, and book appointments across every channel. It adds lead management, broadcasts, analytics, multiple workspaces, and CRM sync, and is built for scale with enterprise security and 99.999% uptime. Respond.io is a Meta Business Partner and TikTok Marketing Partner, trusted by more than 10,000 businesses including large brands, and WhatsApp is its heaviest channel.
Inrō is an Instagram-first DM automation and AI agent platform for businesses that treat Instagram as a real sales channel. It captures intent from comments, Story replies, Lives, mentions, inbound DMs, and click-to-DM ads, then qualifies each lead, answers questions, and books or sells through an AI agent that speaks in your brand voice. Every conversation feeds a full Instagram CRM with tags, segments, and DM campaigns, plus 8,000+ integrations through Make. Inrō is a Meta-approved Tech Provider with built-in pacing and safety. Where most tools stop at a single auto-reply, Inrō runs the whole funnel from first touch to paying customer.
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Respond.io
Free plan available
Free
€0/mo · 100 active contacts, 3 automations, no credit card, 50 AI credits
Pro
from €12.99/mo · 500+ active contacts, unlimited automations, AI agent included
Unlimited contacts in the CRM on every plan. You pay only for contacts activated in automations. Pro includes a 14-day free trial.
See full pricing →Pricing is based on monthly active contacts and rises with volume. There is a 7-day free trial with no card required, and no free plan. Yearly billing saves up to 20%.
Inrō's own benchmark data across Instagram DM automations.
Moving from Respond.io to Inrō makes sense when Instagram is your main channel and you want a simpler, lower-cost setup rather than a full omnichannel platform. Connect your Instagram account through the official API, rebuild your qualifying flow as an Inrō AI agent, and turn on comment-to-DM and story-reply triggers on your top posts. Your contacts live in Inrō's CRM, and you keep DM campaigns and the AI agent without paying for channels and enterprise features you may not use. If WhatsApp, TikTok, or a large support team are central to you, Respond.io may still be the better home.
Choose Inrō if Instagram is your main channel and you want deep Instagram automation, an AI agent, a free plan, and self-serve pricing from €12.99. Choose Respond.io if you are a B2C team that needs a true omnichannel platform across WhatsApp, Instagram, TikTok, and more, with team collaboration, enterprise security, and scale, and you are comfortable with pricing from $99 a month and no free plan.
Inrō is the stronger choice if Instagram is your main channel. It is built only for Instagram, so comment-to-DM, story replies, and DM campaigns are tuned to it, and it starts on a free plan. Respond.io is the stronger choice if you need one platform across WhatsApp, Instagram, TikTok, and more for a sales or support team, since Instagram is one of many channels it supports.
No. Respond.io offers a 7-day free trial with no card required, then paid plans start at $99 a month per 1,000 monthly active contacts. Inrō has a free plan that covers 100 active contacts, 3 automations, 3 DM campaigns, and 50 AI Agent credits, with no credit card required.
Respond.io prices by monthly active contact. At 1,000 contacts, Starter is $99 a month, Growth is $199, and Advanced is $349, with a custom Enterprise plan, and the price rises as your contact volume grows. Advanced and Enterprise are sold through a sales call. Inrō prices per active contact with unlimited messaging and starts at €12.99 a month.
Yes. Respond.io has mature, multilingual AI Agents that qualify leads, answer questions, route conversations, recommend products, and book appointments across every channel. Inrō also has a conversational AI agent, focused on Instagram, that qualifies and books inside the DM. The difference is scope: Respond.io's agents run across an omnichannel platform, while Inrō's is Instagram-native and self-serve.
Respond.io unifies WhatsApp, Instagram, Facebook Messenger, TikTok, email, webchat, and calls in one team inbox, with WhatsApp as its heaviest channel. Inrō is Instagram-only by design, so if you need WhatsApp, TikTok, or email in one place, Respond.io is the better fit.
Yes. Respond.io is a Meta Business Partner and a TikTok Marketing Partner, uses official APIs, and lists enterprise security such as ISO 27001 and GDPR compliance with 99.999% uptime. Inrō also runs on the official Instagram API and adds pacing controls that keep activity within safe limits.
Respond.io is built for B2C sales and support teams and scales to large operations, so it can be more platform than a solo creator or a small coaching business needs, and it costs more to start. Inrō is designed for creators, coaches, agencies, and growing brands, with a free plan and a fast Instagram setup.
Inrō, if Instagram is your main channel and you want deep Instagram automation, an AI agent, a free plan, and self-serve pricing rather than a full omnichannel platform. It covers comment-to-DM, story replies, DM campaigns, an AI agent that qualifies and books, and an Instagram CRM, all on the official Instagram API.
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