Stop losing opportunities in your DMs

The agent steps back. It pauses for that conversation for one hour by default, and you can set it to four, twelve or twenty-four hours instead. It also stays out of the way while another automation is mid-flow, so nobody receives two replies to the same message.

Yes. Bring your own key and the agent's requests run through your OpenAI account instead of ours. You can also pick the underlying model and how much reasoning it does, with the slower and more expensive combinations flagged as such. If your key runs out of credit or hits a rate limit, Inrō emails you.

Whatever language the contact writes in. There is no translation step and no separate agent per language. If someone messages you in Portuguese they get an answer in Portuguese, drawn from the same knowledge base you wrote in English.

The AI Agent is a Pro feature. The free plan gives you a small amount of AI credits so you can try it, and everything else in Inrō stays available. On Pro the agent is included rather than charged separately, and its replies count towards your monthly contact activations the same way any other message does.

Inrō's AI Agent answers from your uploaded knowledge base and personality profile, which keeps replies grounded in your actual content rather than guessing. When the agent isn't confident or the conversation needs human judgment, it flags the conversation for handoff rather than risking a wrong answer. You can also limit the agent to specific intents (pricing, booking, FAQs) so it stays in its domain and doesn't go off-script.

You can upload your FAQs, product catalog, pricing docs, support articles, brand guidelines, or any reference document the agent should know about. Inrō also runs a personality analysis on your existing Instagram content during setup, which extracts your tone of voice, common phrases, and message style — so the agent sounds like you, not a generic bot. You can update the knowledge base anytime, and the agent uses the latest version on every reply.

ManyChat's AI uses keyword and intent matching to route conversations to pre-built flows. Inrō's AI Agent is a true conversational agent: it understands natural language across multi-turn conversations, draws answers from your custom knowledge base, captures contact data mid-conversation, recommends specific products or links based on detected intent, and hands off to a human with full context when needed. Inrō also runs a personality analysis on your Instagram content during setup so the agent mirrors your communication style — ManyChat doesn't offer this.

Yes. When someone in DMs expresses booking intent — asks about availability, pricing, or scheduling — the AI Agent can ask 1–3 qualifying questions, then send your Calendly or booking link directly in the chat. The agent captures the lead's email and conversation context during the chat, so when they book, you arrive with full context on what they want.

No. Inrō is an official Meta Tech Provider and the AI Agent runs entirely on Meta's official Instagram API. The agent only sends messages within Meta's allowed engagement window, respects rate limits automatically, and never bypasses platform rules. You also control exactly when the agent fires through intent targeting — scope it to specific topics like pricing or booking and exclude conversations you want to handle manually.

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A regular chatbot matches incoming messages to pre-set keyword triggers and returns a fixed reply. The Inrō AI Agent understands context and intent, it can handle multi-turn conversations, answer questions it has not seen before by drawing from your knowledge base, detect when someone is close to buying and recommend the right offer, and qualify leads by asking follow-up questions naturally. It improves over time as it learns from your conversations.

When someone sends you a DM, Inrō's AI Agent reads the message, detects the intent, and responds automatically using the knowledge base you trained it on. It can answer product questions, share links, qualify leads with follow-up questions, and recommend specific offers based on what the person is asking. If a conversation reaches a point that needs a human, the agent flags it and hands off with full conversation context so you do not have to start from scratch.

An Instagram AI Agent is software that handles DM conversations automatically on your behalf. Unlike a traditional chatbot that matches keywords to pre-set replies, an AI Agent understands the intent behind a message and responds in natural language, answering questions, recommending products, qualifying leads, and handing off to a human when the conversation requires it. Inrō's AI Agent is trained on your specific content, products, and brand voice so every reply sounds like you, not a bot.