Terms of Service

These Terms of Service (“Terms”) govern access to and use of the Inrō platform (the “Service”) operated by Edgar SAS (“Edgar”, “we”, “us”, or “our”).

By accessing or using the Service, you agree to be bound by these Terms.

1. Company Information

Edgar SAS
RCS Compiègne 920 349 073
20 rue des Maraîchers, 60700 Pontpoint, France

Contact: privacy@inroapp.com

2. Eligibility and Use

The Service is intended for business use.

By using the Service, you represent that:

• You are acting on behalf of a legal entity or for professional purposes
• You have the authority to bind that entity to these Terms
• You are at least 18 years old or legally able to enter into binding agreements

3. Description of the Service

Inrō provides tools to:

• Manage and automate Instagram conversations
• Store and organize contact data
• Run campaigns and workflows
• Analyze interactions and conversions

The Service may evolve over time.

4. Account and Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities conducted under your account
• Ensuring that your use of the Service complies with applicable laws and platform rules (including Meta/Instagram policies)

You are solely responsible for the data you input or process through the Service.

5. Data and Processing

When using the Service:

• You act as data controller for your contacts and end users
• Edgar SAS acts as a data processor on your behalf

You warrant that:

• You have a lawful basis to collect and process personal data
• You have provided required notices and obtained any necessary consents

6. Acceptable Use

You agree not to:

• Use the Service for unlawful, harmful, or abusive purposes
• Send spam or engage in deceptive practices
• Violate third-party rights or platform policies
• Attempt to interfere with or disrupt the Service

We reserve the right to suspend or terminate access in case of violation.

7. Third-Party Services

The Service relies on third-party providers (e.g. Meta, OpenAI, Stripe).

We are not responsible for:

• Changes or interruptions in third-party services
• Decisions or restrictions imposed by such providers

8. Fees and Payment

Certain features require payment.

• Fees are specified at the time of purchase
• Payments are processed via third-party providers (e.g. Stripe)
• Unless otherwise stated, fees are non-refundable

9. Intellectual Property

All rights, title, and interest in the Service remain the property of Edgar SAS.

You retain ownership of your data.

You grant Edgar SAS the right to process your data solely to provide the Service.

10. Availability

We strive to ensure availability of the Service but do not guarantee uninterrupted or error-free operation.

The Service may be modified, suspended, or discontinued at any time.

11. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided “as is” and “as available”
• Edgar SAS disclaims all warranties, express or implied
• Edgar SAS shall not be liable for indirect, incidental, or consequential damages

Total liability shall not exceed the amounts paid by you in the preceding 12 months.

12. Termination

You may stop using the Service at any time.

We may suspend or terminate your access:

• For breach of these Terms
• For legal or security reasons

13. Precedence of Agreements

In the event of a conflict between these Terms and any specific agreement (e.g. enterprise contract, negotiated terms), the specific agreement shall prevail.

14. Governing Law

These Terms are governed by the laws of France.

Any dispute shall fall under the jurisdiction of the competent courts.

15. Changes

We may update these Terms from time to time.

Continued use of the Service constitutes acceptance of the updated Terms.

16. Contact

For any questions:

privacy@inroapp.com

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