Convert your IG audience with DM Campaigns

Plan, send, and automate mass campaigns on Instagram, so every launch, promo, and follow-up series runs in DMs.

What are DM campaigns?

Pick who you want to reach

Choose the perfect audience for each DM Campaign: new leads from Comment-to-DM, past customers, waitlists, or warm followers.

Lead-generation use case of Inrō from a Instagram paid campaign.

Build your DM campaign

Send a single broadcast or build multi-step sequences with branches. Trigger campaigns and let Inrō handle every step automatically.

Lead-generation use case of Inrō from a Instagram paid campaign.

Track every click, reply and sale

Automatically track and tag people based on what they do: opened, clicked, replied, or bought.

Lead-generation use case of Inrō from a Instagram paid campaign.

How can I use DM Campaigns?

Launch, nurture, and convert with direct message outreach.

What tools are included in DM Campaigns?

Launch, nurture, and follow up in Instagram DMs.

Mass launches

Send campaigns for launches, announcements, or time-sensitive offers.

Audience targeting

Choose who should receive each campaign using tags and segments.

Multi-media content

Include images, videos, voice notes, existing posts and reels in your campaign

Multi-step sequences

Build DM flows with delays, conditional steps, and branching logic.

Conversion blocks

Add product cards, payment links, booking buttons that convert.

Analytics and optimisation

Track sends, opens, replies, clicks, and conversions for every campaign.

Create a DM campaign in minutes

Turn your DMs into a high-converting sales channel.

1

Choose your audience

Pick a segment from your Inrō CRM: new leads, past buyers, waitlist, challenge participants, and more.
2

Design your messages

Add messages, delays, and quick questions. Drop in links, product cards, and CTAs just like you’d send in a normal DM.
3

Set timing

Send the DM campaign instantly or decide to schedule it for later.
4

Go live and monitor results

Launch your campaign and monitor conversion metrics as they occur.

Who can benefit from DM campaigns?

Designed for anyone who sells, launches, or nurtures clients on Instagram.

Content Creators

Turn your most engaged followers into paying customers with launch and freebie campaigns that run in DMs.

Coaches and experts

Use DM sequences to nurture leads, deliver training, and move people toward booking calls or joining your programs.

Artists and labels

Drive streams, ticket sales, and merch purchases with drop campaigns and tour announcements sent straight to fans’ inboxes.

Brand & e-commerce

Announce new collections, restocks, and promos, and follow up with people who clicked but didn’t buy.

See DM campaigns in action

Frequently Asked Questions

What is the difference between a DM campaign and comment-to-DM automation?

Comment-to-DM automation sends a DM immediately when someone takes a specific action (commenting a keyword, replying to a Story, or tapping a DM button). It is triggered in real time, one contact at a time. A DM campaign is a proactive send to a pre-built segment of existing contacts, used for launches, re-engagement, promotions, or nurture sequences. Both work together: automation captures contacts, campaigns re-engage them later.

Is mass DMing on Instagram safe?

Yes, when using a tool that operates through Meta's official API with natural send pacing and audience segmentation. Inrō sends DM campaigns only to contacts who have previously interacted with your content, making messages relevant rather than cold. Unofficial bulk DM tools that bypass the API carry real account risk.

How do you send a DM campaign on Instagram?

To send a DM campaign on Instagram you need a Business or Creator account connected to a Meta-approved tool. In Inrō: build your contact segment by filtering for engagement type, recency, or tags; write your message with personalisation fields like first name or custom attributes; set your send schedule; and launch. Inrō throttles send speed automatically to stay within Instagram's safe limits.

What is an Instagram DM campaign?

An Instagram DM campaign is a targeted message sent to a selected group of contacts through Instagram Direct. Unlike a broadcast to all followers, a DM campaign uses segmentation (filtering contacts by past behaviour, engagement history, or tags) to send the right message to the right people at the right time. Inrō's DM campaigns are built on Meta's official API, making them fully compliant with Instagram's terms of service.

Can I choose who receives each campaign?

Yes. You can filter by tags, last actions, campaigns they’ve seen, and more—so each campaign only goes to the right people.

How many people can I include in a DM Campaign?

You can target any segment from your Smart Inbox & CRM, within Instagram’s messaging and rate-limit policies. Inrō automatically handles pacing to keep things safe.

Ready to turn your next launch into a DM campaign?

Run Instagram DM campaigns that get seen, answered, and clicked, without sending manual messages.