Inbox Automation & CRM for Instagram

See every DM, comment, and contact in one place. Tag, segment and track your Instagram audience like a real CRM.

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What is the Inbox Automation & CRM in Inrō?

One clean inbox for all conversations

See every DM, and automated conversation in one Smart Inbox.

Lead-generation use case of Inrō from a Instagram paid campaign.

Rich profiles for each contact

Every person gets a CRM-style profile with tags, campaigns, and full interaction history.

Lead-generation use case of Inrō from a Instagram paid campaign.

Simple IG segments and pipelines

Organise high-volume DMs into clear segments to prioritise replies and build automations.

Lead-generation use case of Inrō from a Instagram paid campaign.

How can I use the Inbox & CRM to grow my business?

Practical everyday practices that turn chaotic DMs into a clear pipeline.

Prioritize follow-ups

See who replied, clicked, or asked about pricing, so you know who to follow up with first.

Segment leads for next campaigns

Build segments like ‘clicked but didn’t buy’ or ‘past customers’ and use them for your next DM Campaign.

Keep support and sales organised

Handle support questions and sales conversations in the same inbox.

What tools are included?

Master your organization with these professional-grade tools, and see the full story behind every DM.

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Unified IG inbox

See all DMs, comment replies, mentions and automated conversations in one clean interface.

Rich contact profiles

View each follower’s history, tags, campaigns, and key interactions.

Folders & segments

Add tags and automatically update segments based on behaviour (commented, clicked, etc.).

Folders views

Build folders to organize conversations based on funnel stage or origin of leads.

Activity timeline

See a chronological feed of what automations, and campaigns your contacts were part of.

Search and filters

Find anyone by name, handle, tag, or action, and never lose track of conversations.

Get your Smart Inbox & CRM running in less than 5 minutes

Convert your followers into customers using our Inbox and CRM tools.

1

Connect your Instagram

Link your Instagram account and let Inrō start syncing DMs, comments, and new contacts.
2

See everything in one inbox

Monitor your incoming communications in one place with contact profiles created automatically.
3

Add folders and create views

Tag leads, clients, and segments, then build folder views to match how you work.
4

Use segments across Inrō

Use your CRM segments in DM Campaigns so every interaction becomes more targeted.
Start organising your inbox

How the Inbox Automation works

Ready to turn your Instagram DMs into a real CRM?

Organise conversations, track leads, and see the full story behind every Instagram DM.

Start for free
Get a demo