Smart Inbox & CRM for Instagram

See every DM, comment, and contact in one place. Tag, segment and track your Instagram audience like a real CRM.

What is the Smart Inbox & CRM in Inrō?

One clean inbox for all conversations

See every DM, and automated conversation in one Smart Inbox.

Lead-generation use case of Inrō from a Instagram paid campaign.

Rich profiles for each contact

Every person gets a CRM-style profile with tags, campaigns, and full interaction history.

Simple IG segments and pipelines

Organise messy DMs into clear segments to prioritise replies and build automations.

Lead-generation use case of Inrō from a Instagram paid campaign.

Popular ways to use Smart Inbox & CRM

Practical everyday practices that turn chaotic DMs into a clear pipeline.

Smart Inbox & CRM features

Everything you need to organise conversations, segment your audience, and see the full story behind every DM.

Unified IG inbox

See all DMs, comment replies, mentions and automated conversations in one clean view.

Rich contact profiles

View each follower’s history, tags, campaigns, and key interactions.

Folders & segments

Add tags and create dynamic segments based on behaviour (commented, clicked, etc.).

Folders views

Build folders to organize conversations based on funnel stage or origin of leads.

Activity timeline

See a chronological feed of what automations, and campaigns your contacts were part of.

Search and filters

Find anyone by name, handle, tag, or action, and never lose track of conversations.

Get your Smart Inbox & CRM running in minutes

Your DMs are ready to convert more of your followers into customers.

1

Connect your Instagram

Link your Instagram account and let Inrō start syncing DMs, comments, and new contacts.

2

See everything in one inbox

Watch conversations appear in one place with contact profiles created automatically.

3

Add folders and create views

Tag leads, clients, and segments, then build folder views to match how you work.

4

Use segments across Inrō

Use your CRM segments in DM Campaigns so every interaction becomes more targeted.

Start organising your inbox

Watch how the Smart Inbox works

Watch Tutorials

Ready to turn your Instagram DMs into a real CRM?

Start using Smart Inbox & CRM to organise conversations, track leads, and see the full story behind every sale, all from Instagram.