Reconnect with contacts on Instagram

What to change before you send it

Choose your audience first. The template comes with none, and a campaign with no audience rule goes to every active contact in your account (people who have not opted out and are not marked as spam). Your Instagram account must be connected to Inrō. The campaign needs nothing else.

Check six things before you send:

1. The audience. Include the folders or segments you want, exclude the ones you do not, or pick contacts one by one. Read the contact count shown on the campaign before you send.
2. The message. Replace "Quick check-in: how's everything going? Just reply here." with your own words. It has no name field, so write it the way you would write to one person.
3. A test on yourself. Send the campaign to your own contact first and read it on your phone.
4. When it goes out. Send now, or schedule a date and time.
5. The 72 hour rule. The option "Exclude contacts who received a campaign in the last 72 hours" is switched on in this template (checked 23 October 2026). Keep it, or switch it off if you want to reach people who got another campaign this week.
6. Replies and the folder. Check the setting "Interrupt when you reply manually" in the campaign settings: it decides whether a message you send by hand stops the campaign for that contact. Then check that the last step adds people to a folder you want to use. It adds them to "Check-in: replied".

Best tips for your scenario

• Write it the way you would text one person. Keep the check-in short and warm. The reply is the whole point, so ask nothing else in the same message.
• Choose people who already know you. Recent clients, collaborators and people you met are the best fit. Exclude anyone you are already talking to, so the message does not land in the middle of a conversation.
• Answer replies soon after the heart. The campaign sends nothing after the folder step, so the conversation starts with you. Open the "Check-in: replied" folder and go through it like a to-do list.
• Follow up with a different campaign. Send people who replied a voice note or a short survey instead of repeating the check-in.
• Test first, then send. Send it to yourself, fix the wording, then send it now or schedule it.
• Keep the audience small at first. Start with the few people you most want to hear from. Read their replies, see how the message lands, then send the same campaign to a larger list.

FAQ

Who receives the campaign?

Only the audience you choose, and only contacts with an active status: people who opted out or were marked as spam are skipped. The template ships with no audience, so pick one before you send.

What happens when someone replies?

One minute later the Like step hearts their reply when the message can be reacted to, and they go into the folder "Check-in: replied". Nothing else is sent, so you answer yourself.

What if someone does not reply?

After 20 hours the campaign ends for them. It sends no reminder.

Can someone get it twice?

Not from the same campaign. The option "Exclude contacts who received a campaign in the last 72 hours" also skips people who got any campaign in that time.

Can I change the message?

Yes. Replace the text with your own words before you send. The campaign has no link or button to set up, so the message is the only thing you write.