How Jai Nova tripled Spotify followers and streams in three months

The independent artist wanted to turn followers into identified fans and close the gap between Instagram engagement and Spotify. Surveys, segmentation and pre-saves did it.

Spotify followers and streams in 3 months
85-90%
DM open rate on fan surveys
~100%
survey response among engaged fans
At a glance
Customer
Jai Nova
Instagram
@jainovamusic
Industry
Artists & Labels
Goal
Fan identification and Spotify growth
Features used
CRM
Fan polls and surveys
Spotify pre-save
Recurring touchpoints
Make segmentation

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The challenge

Jai Nova had an engaged social following but little idea who those fans actually were. The artist wanted to identify real fans, involve superfans in the creative process, and stop losing people in the gap between Instagram engagement and Spotify activity.

How they use Inrō

Fan polls and sneak-peek surveys turn passive followers into identified, engaged fans and pull superfans into creative decisions. A Spotify pre-save integration links Instagram interest directly to streaming. Behind the scenes, a Make-powered setup segments fans by location, engagement and pre-save activity into CRM-style folders, and recurring touchpoints keep the relationship warm between releases.

Inrō is a platform that improves direct engagement between artists and their fans. Last year I tripled my streaming growth, it bridged my social-media followers with Spotify listeners and helped me identify who my true superfans are.

The result

Fan surveys see 85 to 90% open rates, and among already-engaged fans response rates approach 100%. Within three months, the approach drove threefold growth in both Spotify followers and total streams.

Last updated
June 24, 2026
Industry
Artists & Labels

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