Turn Instagram DMs into Shopify sales

Let every conversation do the selling: product recommendations, checkout links, cart recovery, and order updates, all automated inside the DM.

How does it works?

From the first message to a completed order, in five steps.

1

Comment or Story

A customer comments on your post or replies to your story
2

Auto DM

Inrō instantly opens a conversation and greets them
3

Qualify

Inrō asks the right questions and collects the information
4

Shopify Link

A personalized checkout link lands in their DMs, discount included
5

Purchase

They check out. Revenue is attributed directly to Instagram.

Built for every moment of the sale

From the first message to the final delivery update, Inrō handles every touchpoint inside the conversation.

Recommend the right product in DMs

Inrō asks the right questions and surfaces the perfect product, turning a "not sure what to get" into a checkout link in seconds.

Checkout links in DMs

Inrō sends a pre-built Shopify checkout URL with the exact product they asked about, variant, discount, and all.

Recover Abandoned Carts

When a customer leaves their cart behind, Inrō follows up automatically at the right moment, with their exact product and a reason to come back.

Order Confirmation & Tracking

The moment an order is placed on Shopify, Inrō sends the confirmation straight to their Instagram DMs

Seven ways Instagram drives Shopify sales

Six automations, each designed to turn a specific Instagram moment into a Shopify transaction. Seven way Instagram drives Shopify sales

Instant checkout in DMs

Send a Shopify checkout link with the exact product, variant, and discount in DMs, the moment a customer asks.
Comment
DM
Checkout

Automated discount funnels

Qualify your customer, then drop a personalized discount into their checkout link automatically.
DM
Qualify
Discount

Abandoned cart recoveries

When a customer leaves items behind, Inrō follows up at the right moment with a reminder and an incentive, and brings them back to complete the order.
DM
Reminder
Checkout

Order confirmations via DM

The moment a Shopify order is placed, your customer gets a confirmation message in their Instagram DMs, with their order number, and tracking link.
Shopify order
DM

Product recommendation

Inrō asks about style, budget, and intent, then sends the exact product that matches. Customers who feel understood are customers who buy.
Qualify
product
Link

Shipment notifications by DM

As soon as an order ships, Inrō slides into their DMs with the tracking link. No email needed, no inbox to dig through.
Checkout
Shipment
DM

Data collection in DM

Capture emails, phone numbers, and preferences naturally inside the conversation, and sync everything directly to your Shopify CRM.
DM
Data
CRM

See it in action

Watch what you can do with the Inrō x Shopify Integration

Discover why creators and brands love Inrō

I used to do this manually. Inrō saves me at least 2 hours everyday.
Anaïs Garnier
CEO & Co-founder of WeInk
Inrō DM campaigns feel so much more personal and authentic. My users love it!
Yoline Badet
CEO & Founder of YOYOMATCH
I am amazed by the number of leads we got with the exact same ad budget.
Mathilde Devaux
Head of Marketing of Nona Source
Booked out my calendar for the next week and closed 3 high-ticket deals, without chasing a single lead. It’s like having a 24/7 appointment setter that pays for itself!
Aleksa Spasic
IG Growth & Marketing Coach

Frequently Asked Questions

What is Inrō and what does it do?

Inrō is an Instagram DM automation tool built for Shopify brands. It connects your Instagram account to your Shopify store and automates DM conversations, sending product recommendations, checkout links, discount codes, abandoned cart reminders, and order confirmations directly inside Instagram DMs.

Can Inrō send Shopify checkout links inside Instagram DMs?

Yes. Inrō generates pre-built Shopify checkout URLs with the exact product, variant, and discount pre-applied, and delivers them directly inside the Instagram DM conversation. The customer clicks once and lands on a ready-to-complete checkout page.

How does the abandoned cart recovery work?

When a customer clicks a checkout link sent through Inrō but leaves without completing their order, Inrō detects the abandoned cart and automatically sends a follow-up DM after a set delay, with their product, a reminder, and optionally a discount code to bring them back.

Does Inrō work with Instagram comments?

Yes. You can set keyword triggers on your Instagram posts, when a user comments a specific word, Inrō automatically opens a DM conversation with them and starts a qualifying flow that ends with a personalized checkout link.

What kind of product recommendations can Inrō send?

Inrō can ask qualifying questions inside the DM, about budget, skin type, style preferences, or intended use, and based on the answers, surface the most relevant products from your Shopify catalog with a direct purchase link.

What customer data does Inrō capture?

During DM conversations, Inrō can collect email addresses, phone numbers, product preferences, and purchase intent, and sync all of it directly to your Shopify customer profiles and CRM.

Is Inrō compliant with Instagram and Meta's messaging policies?

Yes. Inrō is built on the official Meta Messaging API, which means all automations operate within Instagram's approved messaging framework and platform guidelines.

Does Inrō work for any type of Shopify store?

Inrō works for any Shopify brand that has an active Instagram presence and sells products that benefit from a guided purchase experience.

How long does it take to set up Inrō?

Inrō is designed to go live quickly. After installing from the Shopify App Store and connecting your Instagram account, you can have your first automation running in under 30 minutes, no coding required.

Your Instagram followers are already your best customers.

Join 1,800+ Shopify brands turning Instagram conversations into checkout links, automatically.

Trusted by 3K+ creators and creator‑led brands